Privacy Policy

Effective Date: [25th Dec,2023]

1. Introduction

Welcome to Xenco Tech Services Pvt Ltd ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services, including the purchase of virtual numbers or Temp Numbers, RDP or VPS, and Proxy IPs.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: When you create an account, make a purchase, or contact us for support, we may collect personal information such as your name, email address, phone number, and payment information.
  • Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visits.
  • Service Data: Information related to the virtual numbers or Temp Numbers, RDP or VPS, and Proxy IPs you purchase and use, including usage logs and connection details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To process transactions, manage your account, and provide customer support.
  • Communication: To communicate with you about your account, transactions, and updates to our services and policies.
  • Marketing: To send you promotional materials and offers, with your consent. You can opt-out of these communications at any time.
  • Security and Fraud Prevention: To protect our services and customers from fraud and abuse.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent to our use of your personal information.

To exercise these rights, please contact us using the information provided below.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Xenco Tech Services Pvt Ltd
Email: support@xencomart.com